When Golden State Foods (GSF) needed to modernize a 25-year-old legacy ERP system, it turned to Microsoft Dynamics 365 Finance and Dynamics 365 Supply Chain Management. In this customer story, Carol Fawcett, GSF Corporate VP and CIO, shares the food industry leader's experience using Dynamics 365 to create a modern, common platform with shared data, centralized reporting and standardized processes. Read the story to learn from GSF's experience.
Why did Golden State Foods choose Dynamics 365?
Golden State Foods chose Dynamics 365 because they needed a modern technology solution that could evolve with their business needs, especially after the disruptions caused by the pandemic. They sought a flexible system that could adapt to changing demands and facilitate seamless operations across their multiple plants.
How did the pandemic impact GSF's implementation of Dynamics 365?
The pandemic caused a significant shift in demand, with a sharp decline in bulk food-service items and a rise in single-serve products. This unexpected change complicated the implementation timeline, but GSF adapted by ensuring that production continued without interruption while they transitioned to the new system.
What benefits has GSF experienced from using Dynamics 365?
Since implementing Dynamics 365, GSF has improved supply chain visibility, enhanced quality control, and streamlined reporting processes. They now have better access to real-time data, which allows for more informed decision-making and operational efficiency across all three Liquid Products plants.
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